Call Centre
0 (800) 500-500
Kyiv (44) 490-88-88
068 490 08 88 (for Kyivstar subscribers)
24 hour service

Call center for Small and Medium Enterprises
0 (800) 505-045

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770 - for consult about «Client-bank» system

Call Center for Currency Regulation Support of Business Clients
0 (800)500-025 Monday - Friday (09:00 - 18:00).

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011

Raiffeisen Leasing Aval

Program FISHKA

Fishka Rewards Program

Fishka is a multipartner rewards program with more than 3.5 mio customers receiving pleasant rewards for everyday purchases.

It is a joint program of the network of Raiffeisen Bank Aval, OKKO petrol stations, Furshet supermarkets, ALLO digital equipment stores, Universalna insurance company, BOLLA dry-cleaners’ network, as well as ShipShina Internet store and A la minute, Pasta Mia and MEIWEI restaurants. Therefore, by making purchases in different networks of the Program Partners, you can easily and quickly accrue Fishka points and exchange them for valuable rewards.

*Double Fishka points are accrued for purchases with a Visa Fishka card in a sales network and in the Internet during first two months from the date of registration in the Program.

How should the points be collected?

When you make settlements with a Visa Fishka payment card in a sales and services network or in the Internet, points are automatically accrued on your Fishka card account.

A purchase in a sales and services network or in the Internet:

Get MORE POINTS for purchases at sales outlets of the Program Partners:

GET EVEN MORE POINTS making online purchases through the Fishka Online service:

You can also quickly accrue Fishka points with the help of online-shopping service Fishka Online, which incorporates more than 40 popular Internet stores, where you can buy almost everything you need: from cosmetics, baby products and clothes to household appliances, gadgets and even a car.

Two schemes are used for accrual of points: points for a purchase or points for each spent hryvnia. For a list of platforms for online shopping and the terms for accrual of points, please visit the website at

Besides, points are accrued for making settlements with a card under the scheme in the Internet.

        More stores

*All accrued points are DOUBLED during the first two months from the moment of a card registration in Fishka Rewards Program!

If a POS-Terminal of another bank is installed in the Partner’s store, UAH 10 is equal to 1 point.
Points for making settlements with a Visa Fishka Card, including in the Internet and abroad, are accrued and become available for use after 14 days.

How to collect points at the Program Partners’ sales outlets?

Points are not accrued under Fishka program for the transactions with a Visa Fishka payment card through «Raiffeisen Online» Internet Banking, self-service kiosks and ATMs.

How to check the number of points accrued under Fishka Rewards Programme?

In your personal cabinet at

To access the data, please indicate your Fishka number and PIN-code, which you can obtain by calling the Program hotline at 0 800 505 118.
When making purchases with a Fishka payment card in the Partners’ outlets
Information on the number of accrued points and the balance of points is indicated in the cheque in the Partners’ outlets
Using Fishka mobile application At hotline number: 0 800 505 118

What Can Fishka Points be Exchanged for?

Fishka mobile application

Using Fishka mobile application you can:

easily track the balance of points and the history of transactions;

conveniently search for the branches and ATMs of Raiffeisen Bank Aval;

quickly get the latest information on the promo actions and discounts for the holders of Visa Fishka payment cards.

From the main menu of the application you can browse to one of the following sections:

«Promo actions and news»,
to get the latest information on the activities of the Program Partners and discounts, which are available for the holders of Fishka card

«The catalogue of rewards»,
where you can find the descriptions and photos of all rewards, which can be ordered or obtained instantly

which enables you to find all sales outlets of the Program Partners and pave the way to those Partners who will be needed on the road

where you can find the list of stores, restaurants, petrol stations and other outlets, where you can accrue and use points with a Fishka card

Download a mobile application!

For more details about the Program, please contact Program hotline at 0 800 505 118, or visit the website at

For smartphone

Core Perfomances of the Bank*

as at 30 June 2018
billion UAH
Paid-in capital6,15
Equity capital9,29

* in compliance with IFRS(unaudited)

Exchange rates

Raiffeisen Bank Aval*NBU*

* udate on 25.09.2020 09:28

** including usage for foreign currency loans repayment in the self-service centers

10  Ðóá.3.661400

* udate on 25.09.2020 09:31

** including usage for foreign currency loans repayment in the self-service centers

Exchange rates in Raiffeisen Online*

* udate on  25.09.2020 09:29

$/ˆ 0.8588
ˆ/$ 1.1645

NBU's crocc rate

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