Call Centre
0 (800) 500-500
Kyiv (44) 490-88-88
068 490 08 88 (for Kyivstar subscribers)
24 hour service

Call center for Small and Medium Enterprises
0 (800) 505-045

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770 - for consult about «Client-bank» system

Call Center for Currency Regulation Support of Business Clients
0 (800)500-025 Monday - Friday (09:00 - 18:00).

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011

Raiffeisen Leasing Aval

Additional services

“Raiffeisen Online” Internet-Banking

You can control and manage your accounts opened with Raiffeisen Bank Aval from any location globally with a PC connected to the Internet.

Transfer between cards of any bank

Raiffeisen Bank Aval offers a new service for Visa and MasterCard cardholders. From now, you can make a money transfer between cardsissued by any Ukrainian bank.

Mobile banking

The system of 24/7 control over the cash flow on you Current Card Account with your mobile phone.

Self-service centers

Deposit ATMs and Self-Service Kiosks that make payment transactions with Raiffeisen Bank Aval Cards available at extremely attractive price.

Customer identification card

Access key to the information about all of your accounts via:
• A call to the Information Center.
• “Raiffeisen Online” Internet-Banking system.

CIN-code contains an identification number (as your login) and a secret code (PIN). This code is issued free of charge and never expires.

PIN-code changing

You can change the PIN code of your Card at any Raiffeisen Bank Aval ATM for any 4-digit combination. This option is available on ATM’s main menu.

3D Secure

Secure payments for goods and services via the Internet. Connect to the service for free at any Raiffeisen Bank Aval ATM.

24/7 customer support by the Bank’s Information Center by phones: 0 800 500 500 (all calls from fixed-line phones in Ukraine are free of charge), 521 (free of charge for MTC users), (044) 490 8888 (landing phone number).

Details for cashless fund transfer to individual card accounts via SWIFT system

For smartphone

Core Perfomances of the Bank*

as at 30 June 2018
billion UAH
Paid-in capital6,15
Equity capital9,29

* in compliance with IFRS(unaudited)

Exchange rates

Raiffeisen Bank Aval*NBU*

* udate on 21.10.2020 09:06

** including usage for foreign currency loans repayment in the self-service centers

10  Ðóá.3.636600

* udate on 21.10.2020 09:08

** including usage for foreign currency loans repayment in the self-service centers

Exchange rates in Raiffeisen Online*

* udate on  21.10.2020 09:06

$/ˆ 0.8468
ˆ/$ 1.1810

NBU's crocc rate

Useful links