Call Centre
0 (800) 500-500
Kyiv (44) 490-88-88
068 490 08 88 (for Kyivstar subscribers)
24 hour service

Call center for Small and Medium Enterprises
0 (800) 505-045

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770 - for consult about «Client-bank» system

Call Center for Currency Regulation Support of Business Clients
0 (800)500-025 Monday - Friday (09:00 - 18:00).

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011

Raiffeisen Leasing Aval

Virtual Self-Service Centre

Raiffeisen Bank Aval was the first in Ukraine to provide Internet users with an opportunity to try the simplicity and convenience of Self-Service Centres. For that purpose we have developed a Virtual Self-Service Centre.

In the Virtual Self-Service Centre you can learn to perform the transaction you need by choosing one of the required options: Payments, Loans, Deposits or Transfers.

Choose Payments to pay for goods and services at your convenience and without wasting your time queuing at the cash-desk. It will take you only 1-2 minutes. Moreover, many Self-Service Centres are available 24h.

This service will also be useful for those who monthly pay for services or transfer funds to current accounts of private individuals. You can optionally save the details of the account you regularly pay to. And future transactions will need you to enter only the amount.

With this option you can instantly and free of charge purchase KyivStar, MTC and Life mobile subscriptions.

Choose Loans to repay loans with your payment card. And you do not have to remember the details of your loan agreement as the Self-Service Centre displays all information about the payment card holder’s loan. This service also offers you a unique opportunity to repay foreign currency loans using you salary card or other UAH card account and receive loan statement for any period.

Choose Deposit to credit your deposit account or deposit accounts of others. Funds will be credited to your deposit account in no time. You can also check accrued interest and receive deposit account statement at your convenience.

Choose Transfers to quickly and safely transfer funds between card accounts. To make a transfer you need to remember only the beneficiary's card number. The Self-Service Centre can store up to five card numbers easily retrieved for further transfers.

These services are available for customers of Raiffeisen Bank Aval with Visa and MasterCard payment cards.

Raiffeisen Bank Aval has over 460 Self-Service Centres around Ukraine. You can find out about Self-Service Centres, their addresses and user guides on Raiffeisen Bank Aval’s web-site by clicking Branches, ATMs and Self-Service Centres/Self-Service Centres.

For more information please call our Information Centre at 0 800 500-500 (free for land calls within Ukraine) or (44) 490-88-88 (a number in Kyiv) or 521 (for MTC subscribers).

For smartphone

Core Perfomances of the Bank*

as at 30 June 2018
billion UAH
Paid-in capital6,15
Equity capital9,29

* in compliance with IFRS(unaudited)

Exchange rates

Raiffeisen Bank Aval*NBU*

* udate on 21.10.2020 09:06

** including usage for foreign currency loans repayment in the self-service centers

10  Ðóá.3.636600

* udate on 21.10.2020 09:08

** including usage for foreign currency loans repayment in the self-service centers

Exchange rates in Raiffeisen Online*

* udate on  21.10.2020 09:06

$/ˆ 0.8468
ˆ/$ 1.1810

NBU's crocc rate

Useful links