Call Centre
0 (800) 500-500
Kyiv (44) 490-88-88
068 490 08 88 (for Kyivstar subscribers)
24 hour service

Call center for Small and Medium Enterprises
0 (800) 505-045

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770 - for consult about «Client-bank» system

Call Center for Currency Regulation Support of Business Clients
0 (800)500-025 Monday - Friday (09:00 - 18:00).

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011

Raiffeisen Leasing Aval

Depositary Institution services

Depository Institution Public Joint Stock Company “Raiffeisen Bank Aval” (State registration code (EDRPOU) 14305909, National Commission on Securities and Stock Market License AE 263201) announces the approval of changes to the tariffs for custody services.

Kindly note that only tarrifs for new clients were subject to considerable changes; tarrifs for clients with whom Agreements on securities account servicing have already been concluded do not contain substantial changes.

Starting May 1, 2015 customer service will be carried out in accordance with the new tariffs.

To the attention of the customers of a depositary institution, which entered into a securities account services agreement or an agreement on opening and maintenance of securities account with Raiffeisen Bank Aval JSC before August 5, 2014.

As the Law of Ukraine On Depositary System of Ukraine came into effect on 12.10.2013, the National Securities and Stock Market Commission adopted Resolution No. 1412 of August 6, 2013, On approval of the Requirements to the Securities’ Account Services Agreement and the amendment of these requirements (the National Commission for Securities and Stock Market adopted Resolution ¹807 of June 24, 2014), the contractual relations between the depositary institution and the customers have to be harmonized with the requirements. With a view to save time and arrange an efficient process, we request that the customers — Individual persons shall contact the Custody Department of Raiffeisen Bank Aval by October 12, 2014, by mailing a letter to the email: or calling (044) 498-79-30 for approval of subsequent actions, related to the entering into an Annex to the Agreement. The Annex to the Agreement is a new version of the Agreement on opening and maintenance of securities account, which contains all requirements of the applicable law and does not have a negative effect upon the servicing of the Depositary Institution’s customers. Please pay attention that if the Agreement is not harmonized with the requirements of the applicable Law by October 12, 2014, the Depositary Institution shall have the right to refuse to carry out depositary operations upon the Customer's order after this deadline.

Raiffeisen Bank Aval Public Joint Stock Company performs depositary activities of securities custodian based upon license:

  • Depository activities of a depository institution (Series AE No 263201 from August 13, 2013);
  • Activities related to keeping of assets of joint investment institutions (Series AE No 263202 from August 13, 2013);
  • Activities related to keeping of assets of pension funds (Series AE No 263203 from August 13, 2013).

Obtaining licenses confirms the long-term plans for the development of depository business of Raiffeisen Bank Aval JSC that provide customers with quality service maintenance of securities accounts.

Full-scope depository servicing provides to the legal entities of all forms of ownership based upon Agreements on opening and servicing of securities account:

Administrative operations:

• Opening of securities accounts;

• other changes, which are not related to the change of securities balances on securities account.

Accounting transactions:

• Crediting/writing-off, imposing or raising restrictions as regards securities turnover;

• Other depositary operations on maintaining of securities accounts and recording operations with securities, which result in change of the number of securities at the securities accounts;

Information related operations:

• Statements of securities account;

• Information statements;

• Information regarding issuer’s operations (including submission of information on holding General Meeting by the issuer);

• Other information as regards operations of depositors or clients, having securities accounts, based upon requests of depositors or clients and other persons according to their powers as regards receipt of such information.

Raiffeisen Bank Aval performs its activities according to regulatory documents approved by National Securities and Stock Market Commission, effective laws of Ukraine, internal regulations and procedure.

Depositary Institution’s Fees from 14.01.2019 PDF, 387.7 KB

Information on financial services according to part 2 of article 12 of the Law of Ukraine On Financial Services and State Regulation of Financial Services Markets PDF, 322.2 KB

Information on issuers corporate actions


Address: room 218, 7B Pyrogova str., Kyiv, 01030

Postal Address: 9 Leskova str., Kyiv, 01011

Phone: +38 (044) 498-79-30


To attention of Depository Institution clients who had conducted Securities account servicing agreement with PJSC Raiffeisen Bank Aval till August 16, 2017

Due to the entering into effect The instruction on notification of shareholders through the depository system of Ukraine by the joint stock companies, approved by National Securities and Stock Market Commission Resolution No 148 as of March 07, 2017 previously concluded Securities account servicing agreements between clients and Depositary Institution need to be renewed.

In order to save your time and make this procedure easier we kindly ask our clients private individuals to contact the Custody Department via e-mail or phone +38 (044) 498-79-30 to coordinate next steps related to concluding the Additional Agreement to the Securities account servicing agreement. Abovementioned Additional agreement is a new version of Securities account servicing agreement that contains latest requirements of Ukrainian legislation and does not worsen the existing servicing conditions for our clients.

Kindly note that the Depository Institution will not be able to send you notifications on issuers’ corporate events if Securities account servicing agreement is not renewed in accordance with local legislation requirements.

For smartphone

Core Perfomances of the Bank*

as at 30 June 2018
billion UAH
Paid-in capital6,15
Equity capital9,29

* in compliance with IFRS(unaudited)

Exchange rates

Raiffeisen Bank Aval*NBU*

* udate on 29.09.2020 11:59

** including usage for foreign currency loans repayment in the self-service centers

10  Ðóá.3.601200

* udate on 29.09.2020 08:31

** including usage for foreign currency loans repayment in the self-service centers

Exchange rates in Raiffeisen Online*

* udate on  29.09.2020 08:30

$/ˆ 0.8568
ˆ/$ 1.1672

NBU's crocc rate

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