Call Centre
0 (800) 500-500
Kyiv (44) 490-88-88
068 490 08 88 (for Kyivstar subscribers)
24 hour service

Call center for Small and Medium Enterprises
0 (800) 505-045

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770 - for consult about «Client-bank» system

Call Center for Currency Regulation Support of Business Clients
0 (800)500-025 Monday - Friday (09:00 - 18:00).

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011

Raiffeisen Leasing Aval

Depositary Institution services

To attention of Depository Institution clients who had conducted Securities account servicing agreement with PJSC Raiffeisen Bank Aval till August 16, 2017

Due to the entering into effect The instruction on notification of shareholders through the depository system of Ukraine by the joint stock companies, approved by National Securities and Stock Market Commission Resolution No 148 as of March 07, 2017 previously concluded Securities account servicing agreements between clients and Depositary Institution need to be renewed.

In order to save your time and make this procedure easier we kindly ask our clients legal entities to contact the Custody Department via e-mail or phone +38 (044) 498-79-33 to coordinate next steps related to concluding the Additional Agreement to the Securities account servicing agreement. Abovementioned Additional agreement is a new version of Securities account servicing agreement that contains latest requirements of Ukrainian legislation and does not worsen the existing servicing conditions for our clients.

Kindly note that the Depository Institution will not be able to send you notifications on issuers’ corporate events if Securities account servicing agreement is not renewed in accordance with local legislation requirements.

Depository services

JSC «Raiffeisen Bank Aval» is the biggest custodian with foreign capital on the Ukrainian stock market, which provides services to all groups of clients (private individuals / legal entities, residents / non-residents, Collective Investment Institution/ Non-State Pension Fund, government institutions) and performs all types of operations on stock market.

Bringing together years of experience on the Ukrainian market and international standards of Raiffeisen Group, Bank is one of the leaders in the country banking sector. Raiffeisen Bank Aval earned a recognition among professional participants of stock market as well as national and foreign investors. Custodian representatives take a proactive position on the market and take part in many activities, aimed at the development of the stock market.

Our advantages:

  • Provision of full scope of services
  • Personal relationship manager
  • Flexible and transparent tarrifing of services
  • Market acknowledgment
  • Optimum terms of carrying out transactions
  • Urgent consideration of any issues
  • Solution of the issues in the most effective way
  • Compliance with the relevant safety standards

Key facts:

  • • More that 3,000 of active accounts
  • 7th place among custodians by total assets on the account (for the 1ST quarter 2018)


    Main services

    Account opening

    Securities record keeping

    Income payment

    Reports, SWIFT

    Servicing of transactions

    Servicing of the Fund’s assets

    Services with the added value

    Information about market

    Corporate actions and representative services

    Consulting on the investment accounts

    Best decisions

    Services based on the individual clients needs

    Structured agreements

For non-residentsFor residents
To learn more about tariffs, please contact relationship managerDepositary Institution’s Fees from 14.01.2019

Depositary Institution’s Fees for issuers from 14.01.2019

Relationship manager – Kateryna Yevtushenko +38 044 498 79 29
Relationship manager – Anastasiia Malamen +38 044 498 79 33
Relationship manager – Olga Kutova +38 044 498 79 33

Adress: Kyiv, Pyrogova str., 7-7B, office 217, 218 (Universitet metro station).
Information for disclosure:
Licenses for provision of professional activity on the Ukrainian stock market – Depository activityDepository activity of the custodian

Activity of the Custodian of Collective Investment Institutions

Activity of the Custodian of the Pension Funds
Information about financial service according to the p.2, art.12 of the Law of Ukraine «On the financial services and State Regulation of Financial Services»Financial service
Information for the clients, which signed agreement on opening and servicing / servicing of the securities accountAgreement renewal
Customer service procedureExtract from the regulation

For smartphone

Core Perfomances of the Bank*

as at 30 June 2018
billion UAH
Paid-in capital6,15
Equity capital9,29

* in compliance with IFRS(unaudited)

Exchange rates

Raiffeisen Bank Aval*NBU*

* udate on 05.08.2020 16:08

** including usage for foreign currency loans repayment in the self-service centers

10  Ðóá.3.769500

* udate on 05.08.2020 08:59

** including usage for foreign currency loans repayment in the self-service centers

Exchange rates in Raiffeisen Online*

* udate on  05.08.2020 16:09

$/ˆ 0.8502
ˆ/$ 1.1761

NBU's crocc rate

Useful links